Protecting Your Community with Proactive Documentation and Professional Oversight
Managing residential communities comes with significant responsibility — from maintaining safety and compliance to reducing liability and ensuring your board’s due diligence is defensible when it matters most. At 3 Pillars Consulting, we partner with HOA boards, property managers, and community associations to deliver objective, professional documentation and risk management support.
Our mission is simple:
To protect our clients through proactive documentation, accurate reporting, and professional risk management support.
We offer flexible service options — monthly, quarterly, or annual — and can tailor a program to fit your management portfolio.
1. Property Risk & Insurance Documentation
Our team provides comprehensive, third-party assessments and documentation to support your insurance renewals, liability defense, and overall due diligence.
Services include:
- Quarterly or annual property audits
- Pre-insurance and renewal documentation
- Lighting, signage, and trip/fall risk checks
- Vendor and maintenance verification
Benefit: Protect your board and management company with objective, professional documentation that helps mitigate risk and strengthens your insurance position.
2. HOA / Tenant Screening & Compliance
Ensure every resident, tenant, and vendor meets your community’s standards and insurance carrier requirements.
Services include:
- Criminal, civil, and identity checks
- Employment and income verification
- Vendor and contractor credential verification
Benefit: Reduce risk, streamline approvals, and ensure compliance with community bylaws and insurance mandates.
3. Storm & Incident Documentation
When weather or incidents strike, accurate documentation makes all the difference in claim resolution and liability protection.
Services include:
- Pre-storm photo and video documentation
- Post-storm damage reports
- Incident and claim support documentation
Benefit: Get fast, independent, and professional documentation when your property needs it most — protecting against insurance disputes and delayed claims.
Why This Matters
Imagine this:
A pedestrian is struck by a vehicle within your community. Police respond and complete a crash report. Days or weeks later, the pedestrian sues the community, claiming poor lighting or inadequate signage contributed to the accident.
Here’s the problem — the police report is written for the individuals involved, not for your community’s protection. Officers are often balancing multiple calls, and if there are no serious injuries, the report is brief and may contain errors. Photographs, measurements, and detailed scene documentation are rarely completed.
As a former State Trooper and seasoned investigator, I’ve seen firsthand how gaps in documentation leave property managers and boards exposed. That’s why 3 Pillars Consulting was created — to fill that gap and provide professional, unbiased reporting that stands up when it matters most.
Customized Programs
Every property is different. That’s why we offer flexible service options — monthly, quarterly, or annual programs— designed to match your community’s specific needs, size, and risk profile.
Partner with 3 Pillars Consulting and gain peace of mind knowing your community’s documentation, compliance, and liability posture are handled by professionals with law enforcement and investigative expertise.
3 PILLARS CONSULTING LLC 